Introducing Parcel Concierge
WHAT IS PARCEL CONCIERGE?
Northland Shopping Centre is offering you an easy way to collect all your online purchases from the convenience of your car. It can even be used for collecting products from our speciality stores such as fashion goods and household items.
There is one Centralised Collection Point (F Dock) within the centre car park, you will be notified where your order should be collected at; simply follow the signage and parking bays within the car park.
Collection Point - Located up a ramp on the Darebin Creek side, you will see a circular Parcel Concierge sign.
For orders from Hype DC, Platypus, Sketchers and House head to the ramp entry and use the new Parcel Concierge waiting bays.
HOW DO I ACCESS PARCEL CONCIERGE?
Step 1: Visit the website of a participating store, add the products you would like to purchase to your cart, and during the check-out process, choose Parcel Concierge as the option for collection
Step 2: Pay for your order and allow processing time by the retailer
Step 3: You will be contacted electronically and notified that your order is ready for collection, and asked to select a time to collect your goods
Step 4: Arrive at your specified time and wait in the Parcel Concierge drive thru bay for your order to be delivered to you
Step 6: Drive away and enjoy your purchase