Customer Service Desk

Our Customer Service Team is on hand 7 days a week with informed and experienced advice from centre events to last minute gift ideas.

Please call 03 9478 1399 or email northland.shoppingcentre@vicinity.com.au.

The Customer Service Desk is located next to Swarovski.

Services provided by our friendly Customer Service team include:

  • Gift card purchases
  • Kiddy Cart Hire
  • Motorised Scooter, Wheelchair & Pram hire (Free when Australian Driver’s License is presented)
  • Lost & Found Property
  • Lost children or family members
  • Community Information
  • Public Transport Information
  • Gift ideas/suggestions
  • Ambassadors Club Sign up
    • People over the age of 55 can join for a small fee to enjoy discounted movies throughout the year.
  • Quiet Room Access
    • A sensory soothing space for adults & children with Autism Spectrum Disorder