Incident – Wednesday 18 June

We understand the incident that took place at our centre was distressing, and we want to reassure our community that we are taking this matter seriously.

Thankfully no injuries were reported, and we are pleased to confirm that our stores will be open for trade, Thursday 19 June.

The safety of our customers, retail staff and community are our priority, and we are grateful for the support we have received.

Events like this are naturally distressing and there are some immediate steps we are taking to reinforce public safety and ensure our community is supported;

• We have extra team members on site to assist with enquiries and any retailer and / or customer concerns.
• Victoria Police have an increased presence in and around the centre
• We will also have an increased security presence around the centre
• Assure – our community support program partner is onsite and available as a free service for our shoppers and retailer team members.

Assure is a health and wellbeing support provider that is available to our retail staff and customers who may like to seek additional support.

Assure will be in centre and available for drop-ins, located near Centre Management.

If you would be more comfortable using this service whilst not onsite, please feel free to reach out to the Assure team, via:

Phone: 1800 808 374

Email: [email protected];

For anything further, please contact Centre Management.